Redress Support Services

Overview

The Australian Government is inviting organisations via a restricted process to apply to deliver services under the Families and Communities Program – Families and Children Activity – Redress Scheme – Redress Support Services across Australia from October 2018 to 30 June 2021. Redress Support Services will provide timely and seamless access to trauma-informed and culturally appropriate community-based support services to support people’s engagement with the National Redress Scheme (the Scheme). Redress Support Services form a component of the Australian Government’s broader priority initiative to establish the Scheme for people affected by institutional child sexual abuse. A new dedicated Redress Support Service program has been established, and this grant opportunity provides services to transition the former community-based support services to the new program requirements. Redress Support Services supported through this grant opportunity will be provided with funding to 30 June 2021. These services will continue to provide trauma-informed and culturally appropriate support to people who experienced institutional child sexual abuse as they engage with the Scheme. The trauma-informed and professional, culturally sensitive expertise provided through Redress Support Services will ensure clients are appropriately supported during their engagement with the Scheme.  Support includes providing information about the Scheme, assisting clients to complete the Scheme’s application form, supporting their emotional wellbeing and helping clients to access other appropriate services such as legal and financial support. Services will be delivered nationally through various delivery methods, such as face-to-face settings, outreach services and national telephone and/or online support to ensure accessibility for Scheme applicants across Australia.