Redress Support Services

Overview

The Australian Government is inviting applications via an open competitive process to apply to deliver services under the Families and Communities Program – Families and Children Activity – Redress Scheme – Redress Support Services across Australia from 1 March 2019 to 30 June 2021. Redress Support Services provide timely and seamless access to trauma-informed and culturally appropriate community-based support services to support people’s engagement with the National Redress Scheme (the Scheme). Redress Support Services form a component of the Australian Government’s broader priority initiative to establish the Scheme for people affected by institutional child sexual abuse. The Department of Social Services is already funding organisations to deliver Redress Support Services across Australia. Prior to the Scheme commencing, these organisations delivered Royal Commission Support Services to assist people engaging with the Royal Commission into Institutional Responses to Child Sexual Abuse This grant opportunity aims to fill service gaps by providing funding opportunities for new and existing providers to respond to new and emerging client groups or broaden an existing service presence across a broader geographic area. The trauma informed and professional, culturally sensitive expertise provided through Redress Support Services will ensure clients are appropriately supported during their engagement with the Scheme. Support includes providing information about the Scheme, assisting clients to complete the Scheme’s application form, supporting their emotional wellbeing and helping clients to access other appropriate services such as legal and financial support.   Services will be delivered nationally through various delivery methods, such as face-to-face settings, outreach services and national telephone and/or online support to ensure accessibility for Scheme applicants across Australia.