Support for NDIS Providers Program: Risk, Incident and Complaint Handling Systems for Small Providers

Overview

The Australian Government is inviting an application via a closed non-competitive process to deliver activities under the Support for NDIS Providers Program through the NDIS Quality and Safeguards Commission.  The Support for NDIS Providers Program is a grants program managed by the NDIS Commission that will support a national information and education program to develop and grow a quality market in the NDIS, emphasising compliance obligations through the lens of the people with disability accessing NDIS supports and services. Risk, Incident and Complaint Handling Systems for Small Providers. This grant opportunity is for the development of tools, resources and ‘systems’ that can be readily adopted by providers to enable them to comply with NDIS registration requirements relating to risk, incident and complaint management. These systems should include policies, procedures, templates and forms in contemporary formats that can be readily accessed and adapted for use by providers  scalable to the range and diversity of the NDIS provider market. The products also need to accommodate the needs of providers across Australia, both in terms of locations, including rural and remote areas and the type of services and supports provided.